Terms and Conditions
- This website is owned and operated by edenstar.net. ‘We’ in these terms and conditions means edenstar.net.
- Your use of this website and the purchase of products from it are subject to these terms and conditions.
- These terms and conditions include and must be read in conjunction with the other pages referenced within them.
- By using this website, you signify your agreement to be bound by these terms and conditions. Please read them carefully before using this website or buying products through it.
Copyright
- This website and all its contents are protected by copyright.
- The website design, graphics, text and coding are the copyright of edenstar.net.
- Copying, reproduction, modification or republication of any part of this website or images from this website without the prior written consent of edenstar.net is prohibited in law.
- You may save or print parts of this website solely for your own personal use in relation to placing an order through this website
Item isn't what you wanted or expected? Doesn't fit or feel the way you hoped? Simply return your gear for any reason within 5 days for a refund. Your experience is our #1 priority, and we want you to love your new gear.
If you wish to replace your item for a different size or color, please place a new order for the desired product and send your original item in for a full refund. Traditional “exchanges” are only available when coming into our store.
Please include your name, order number, and email address when sending packages along with a note of your request (refund, repair, etc). We recommend sending your return to us with a carrier that provides tracking to confirm delivery.
Please package the goods carefully so they arrive in sellable condition. This is especially important with our neoprene and leather gear (plus carefully packaged items prevent us from charging a restocking fee).
Send your return to:
Eden Star, Returns
Defence road Mohallah Shamas Pura Sialkot 51310 Punjab
Please allow several days after your return arrives for us to process the transaction. Refunds typically appear back on your credit card within a few business days following our processing. Refunds to Store Credit are available immediately after we process the return.